From sign up to a fully working AI chatbot on your website — four steps, no technical skills
needed.
📋
Pick your plan
Choose Starter, Growth, or Business based on your monthly message volume — 5,000, 25,000, or 100,000 messages.
📚
Upload your knowledge
Submit FAQs, product docs, policies — anything your AI should know. We handle the
training.
⚙️
We build & deploy
We configure your AI, train it on your KB, set up your branded handoff workspace, and
deploy everything in 48h.
🚀
Go live
Paste one line of code. Your AI starts handling conversations 24/7 and gets smarter
automatically.
Video guides
See exactly how it works
Walkthroughs and silent screen recordings so you know what to expect at every step.
🎬 Coming soon
🎥
Full platform walkthrough
Full platform walkthrough
A 5-minute end-to-end overview of the chatbot, the branded agent workspace, and the admin panel — recording soon.
🔇 Silent guide
📤
Uploading your knowledge base
Knowledge base upload guide
Step-by-step silent recording — how to upload docs, FAQs, and product info.
🎬 Coming soon
🤝
Human handoff demo
Human handoff demo
Watch the AI escalate to a live agent in your branded workspace in real time — recording soon.
🔇 Silent guide
👥
Setting up your agent team
Setting up your agent team
Add your team, configure inboxes, manage live chats — no technical skills needed.
After you subscribe
The onboarding form
After payment you fill in everything we need. Takes about 15 minutes.
Company information
Company name & website Industry
& target audience Tone of voice (formal / casual) Language(s) for the AI Support team size
Knowledge base content
Upload PDFs, Word docs,
spreadsheets Paste FAQs and product descriptions Add pricing info and policies Competitor Q&A
if needed Any format — we handle processing
Human handoff settings
Trigger words that escalate to
agents Agent working hours Offline message template Handoff team setup preferences
Branding & widget
Logo and brand colors Bot name and
personality Welcome message text Where to place the widget on your site
Ready to get started?
Pick a plan and we handle everything from
there. You'll be live in 48 hours.
16+ features included in every plan. No add-ons, no hidden extras.
🧠
Self-learning AI
Every unanswered question is logged in your admin panel. You approve answers —
they're automatically added to the knowledge base and become searchable instantly.
🔍
Semantic search (RAG)
Powered by enterprise-grade semantic search. Finds the right answer even with different
phrasing. Confidence threshold ensures only trustworthy answers are returned.
👤
Branded human handoff workspace
When AI can't help, conversation moves into your Waterwair handoff workspace with full
history. Your agents respond in real-time, and the customer never needs to repeat themselves.
⚡
Redis response caching
Frequently asked questions are cached for 15 minutes. Served under 200ms. No Gemini
API call needed — saves cost and responds instantly.
🛡️
IP blacklisting & rate limiting
Automatic IP blacklisting after 3 violations. Rate limiting per IP and per
conversation. Advanced security check on every message.
📊
Learning log admin panel
Review new questions, approve or reject AI answers, see what your bot doesn't know
yet. Full transparency into knowledge gaps.
🎯
Intent detection
Recognizes pricing, package selection, tracking, account, API, and human handoff
intents — routes each to the correct response path automatically.
🔄
Conversation memory
Remembers context across the full conversation (up to 50 turns, 7 days history).
Customers never repeat themselves.
📈
Usage analytics dashboard
KB vs AI message split, token usage in/out, Gemini routing, Arabic + English support status, handoff rate, included edge-cached website review, optional verified sizing requests for GA4/Search Console, and request-based channel onboarding for WhatsApp, Messenger, Instagram, Telegram, and the website widget — all in one client dashboard.
🔒
Cloudflare security
Wildcard SSL cert, Cloudflare Access on admin panels, random subdomain strings, bot
fight mode — 4 security layers.
🌐
Widget on any website
One line of code. Works on any website, Shopify, WordPress, custom HTML. Desktop and
mobile responsive.
🔔
Real-time agent alerts
When a conversation is handed off, your agents receive instant notification in the
Waterwair workspace. Never miss a customer waiting for help.
All features. Every plan.
No feature tiers. Every client gets the
full stack.
Base fee + usage billing. Pay for what you use. KB answers are 4×
cheaper than AI answers — build your knowledge base and save.
Not sure which plan fits? The Waterwair assistant can review your public website, estimate your starting scale, and recommend the best starting plan right away. If you do not want to share a website, it falls back to a few plain-language questions. The live demo now supports both English and Arabic. After signup, the dashboard includes edge-cached website review first, then optional GA4 and Search Console verified sizing when you want more confidence, plus request-based channel onboarding for the website widget, Telegram, WhatsApp, Messenger, and Instagram.
MonthlyAnnual Save 25%
Starter
Starter
Small business · up to 5,000 messages/mo
$79
/mo
5-day free trial · cancel anytime · no setup fees
5,000 messages / month included
Up to 50 knowledge base documents
Branded handoff workspace (up to 3 agents)
Self-learning AI & review log
Human handoff included
Live usage dashboard
Custom branding
Priority support
Most popular
Growth
Mid-size company · up to 25,000 messages/mo
$199
/mo
Pay first month to start · cancel anytime · no setup fees
25,000 messages / month included
Up to 250 knowledge base documents
Branded handoff workspace (up to 10 agents)
Self-learning AI & review log
Human handoff included
Live usage dashboard
Custom branding
Priority support
Business
Business
Large company · up to 100,000 messages/mo
$499
/mo
Pay first month to start · cancel anytime · no setup fees
